Shipping Policy

At Jardin d'Opal, we strive to offer you a fast, secure, and transparent delivery service. Below are our shipping conditions:

1. Shipping Rates

All rates are calculated automatically during the checkout process based on the destination and the order's weight/volume.

Free shipping for orders over €45 within the Iberian Peninsula.
For orders below this amount, the cost will be indicated during the purchase process.

2. Shipping Zones

We currently ship to the following areas:

Peninsular Spain and the Balearic Islands
Canary Islands, Ceuta and Melilla
Europe (European Union and selected countries)

👉 If you wish to place an order from a country other than those mentioned, please write to us at info@jardindopal.com and we will review your case individually.

3. Delivery Times

The estimated delivery time begins from the order confirmation, adding a preparation time of 24-48 hours.

Express Shipping (Peninsular Spain): 48h / 1-2 business days.
Standard Shipping (Peninsula and Balearic Islands): 5-7 business days.
Canary Islands, Ceuta, Melilla, and the rest of Europe: 10-15 business days.

⚠️ Delivery times may vary during peak seasons (sales, Black Friday, Christmas, etc.) or due to reasons beyond Jardin d'Opal's control, such as logistical delays, customs, or incidents with the carrier.

4. Order Tracking

Once your order has been processed and shipped, you will receive an email with a tracking number to check the delivery status at any time.

5. Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

The item is defective.
The item has arrived damaged.
You have received an incorrect product.

Write to us at info@jardindopal.com with photos of the package and the affected product, so we can assess the incident and offer you a quick solution.

6. Restrictions

We do not deliver to PO boxes. Shipments to the Canary Islands, Ceuta, Melilla, and certain European countries may be subject to customs duties and local taxes, payable by the customer.

7. Contact

If you have any questions about your shipment, please write to us at:
📧 info@jardindopal.com

What is the Ambassadors Program?

A program created for those who love creating nail art content and want to share their real experience with Jardin d'Opal. If you are passionate about the world of nails, enjoy filming your designs, and want to inspire your community, this is your opportunity to turn your creativity into real income by recommending our products and becoming part of a brand that values authenticity, self-care, and a good eye for detail.

How does it work?

In 4 simple steps you start earning

  • 1. Apply now

    Tell us about yourself, your community, and why you want to be a Jardin d'Opal ambassador. Complete the ambassador application form

  • 2. Approval

    We review your application manually. If you're a good fit, we'll give you access to your portal with your personalized code.

  • 3. Share

    Choose 2-3 designs from our Stickers and Wraps catalog for your ambassador kit. Create authentic content, share your link, and start earning income.

  • 4. Sales commission

    Earn commission for every sale made with your code, with real-time tracking from your personalized code. No earning limit: the more sales, the more commission you take.

What does being an ambassador offer you?

  • Free Ambassador Kit, with designs of your choice.
  • Commission on every sale, with no cap.
  • Featured spot in our "Ambassadors" Highlights.
  • We start the collaboration with a gifted + affiliate model (gifted product + commission on each sale). If the campaign is successful, we will take the next step to discuss Ads / Whitelisting, promoting your content with ad spend to further boost your earnings.

Who are we looking for?

You don't need thousands of followers, just a passion for nails and a desire to create authentic content.

  • Be of legal age and have an active social media presence (Instagram and/or TikTok).
  • Share honest and relatable manicure/beauty content, not perfect or artificial.
  • Post at least 1-2 pieces of content per month using the kit.
  • Protect the brand: Do not share your code on mass coupon sites or spam channels.

Ready to start?

Apply today to the Jardin d'Opal Ambassador Program and turn your passion for nails into a real source of income. You just need to complete the form, tell us a little about yourself and your community, and await our review.

We will respond within a maximum of 5 business days with the decision on your application. We want to get to know you and have you be part of this community of creators!

I want to be an ambassador

Frequently asked questions

Who can apply?

Any adult with an active social media presence on Instagram, TikTok, or both, and a genuine affinity for the at-home manicure, DIY beauty, or K-beauty niche.

What happens after I fill out the form?

We manually review your profile against our selection criteria (aesthetics, real audience, brand affinity). We will contact you via DM within 5 business days.

What do I receive if I am accepted?

A creator kit with 2-3 Sticker and Wrap designs of your choice, your personalized discount code, and access to your sales tracking link.

How are commissions calculated?

On the sale value, excluding shipping: 20% on individual Stickers/Wraps, 12% on the Express Kit and 20-Day Kit. The 4-Design Kit does not generate commission. Commissions are paid monthly.

Are your products vegan and cruelty-free?

Yes. Our formulas are vegan, free of TFAS, TPO, DMTA, HEMA, toluene, formaldehyde and DBP, and we do not test on animals. Formulated under EC Regulation 1223/2009. This is our own formulation commitment; we do not yet have independent external certification.

Where are the products manufactured?

They are manufactured in China, with quality control carried out in Spain before reaching our customers.

Can I choose my designs?

Yes, you choose 2-3 designs from our individual Stickers and Wraps catalog for your creator kit.

Can they use my content?

We're starting our collaboration with a gifted + affiliate model: a gifted product plus a commission for each sale made with your code. If the campaign is successful, we'll take the next step to discuss Ads / Whitelisting, promoting your content with ad spend to further boost your earnings.

Can I lose my program access?

Yes, if there is no activity (content or sales) for 2 consecutive months, or if inappropriate use of the code is detected.

Can I withdraw from the program if I no longer wish to participate?

Yes, you can unsubscribe at any time by writing to info@jardindopal.com.

Can the program's conditions change?

Yes, codes and commissions may be adjusted with prior notice if business conditions change. Any changes will be communicated via email or DM.